Silver Heart Opening Pendant

Items over 100 years old

In Australia, import tax/duty do not apply when purchasing antiques aged over 100 years old. We declare these items as 'Personal adornment, over 100 years old', providing a signed and dated Antique Declaration form. Georgian and Victorian jewellery (around 40% of our inventory) falls into this category.

Items under 100 years old

For items under 100 years old you will be liable to pay local tax/duty or handling fees on imported goods. jewellery from periods other than Georgian and Victorian (around 60% of our inventory) falls into this category.

Prepayment of Duties & Taxes

To ensure as smooth and pain-free an experience as possible, we calculate all applicable customs, taxes and duties at checkout and add them to the total cost of the order. In doing so, we take on the responsibility of shipping logistics and customs clearances (using the DDP shipping arrangement) so you don't have to. Most importantly, it means your item/s will be with you as quickly as possible.

Please let us know if you are contacted by US Customs requesting supporting documents.

You must pay for the return postage and any taxes and duties applied.

Contact us by Wednesday 8th January to let us know of your intention to return the item/s.

We strongly recommend that you return the item/s via DHL Express Worldwide as we are not responsible for items that do not reach us. Import tax/duty may also be applied by UK customs if the item/s are not shipped correctly.

Return the item/s to us within the original packaging (including padded envelope). Attach the DHL return label supplied with your order to the outside of the parcel. If you are only returning part of your order, we will need to send you a new DHL return label.

Drop off the parcel at your nearest DHL Service Point, and hand the shipper the Antique Declaration that was attached to the outside of the original DHL envelope. Please request a copy from us if this has been misplaced.

Please be aware that taxes and duties are NOT refunded for shipments to Australia.

You have 60 days to exchange or part-exchange an item.
Please contact us to discuss your specific arrangements.

We take great pride in our collection of vintage jewellery, one that embodies only the very best from across the ages. Under no circumstances will you find any reproductions and, unless stated clearly, all our items are in good condition and 100% original, free from enhancements.

All our items are one-of-a-kinds, quite often commissions, meticulously handmade by skilled craftsmen of old. With the steady increase in international, mass-produced jewellery, our vintage jewellery has a timeless beauty and charm that simply cannot be replicated.

With over 50 years of experience in the London trade, Olly Gerrish has a reputation as one of London's leading vintage jewellery authorities; only the best examples from her stock are selected for the site.

Investing in a piece of antique jewellery can be a daunting process. We value our customers' peace of mind above all and strive to uphold a culture of trust and decency at all times. Our reputation for providing expert advice and support for our customers should reassure prospective customers. Should a customer for any reason be unhappy with their online purchase we will not hesitate to offer them a 30 day full money-back guarantee.

Finding the perfect piece should be a fun and enlightening experience. To help achieve this we are here to lend our customers a helping hand and provide impartial expert advice. Building lasting relationships is far more important to us than a quick sale.

You can find out your ring size now by downloading our nifty Ring Measurer Thingy.

Sometimes it can be tricky finding out her size without being caught. In these circumstances we recommend saving your free sizing until after you've proposed or the recipient has received their ring. Just send your ring back to us via secure post or visit us at our London showroom and we will measure your partner's finger and take it to get sized.

We accept the following forms of payment:

Our instalment/layaway plan requires a non-refundable deposit of 20% and the balance must be paid in full over a three-month period.

To discuss what works for you please contact us.

We can hold items for up to 72 hours. Please contact us to let us know if you wish to put an item on hold.

Alternatively, items may be reserved for up to 30 days, with a 20% non-refundable deposit.

Please note that this is offered on a case-by-case basis depending on the item in question.

All transactions are processed by Stripe, our third-party payment partner.

Stripe is highly secure, using industry-leading technology to keep your information safe.
Visit the Stripe website for more information .

The Antique Jewellery Company does not store any financial information.

In Australia, import tax/duty does not apply when purchasing antiques aged over 100 years old. We declare these items as 'Personal adornment, over 100 years old', providing a signed and dated Antique Declaration form.

Georgian and Victorian jewellery (around 40% of our inventory) falls into this category.

For items under 100 years old you will be liable to pay local tax/duty or handling fees on imported goods.

jewellery from periods other than Georgian and Victorian (around 60% of our inventory) falls into this category.